Good Faith Estimate

As of January 1, 2022, all clients who are uninsured or choosing to self-pay for services—and are beginning a new course of care—have the right to receive a Good Faith Estimate under the No Surprises Act. This estimate gives you a general overview of the costs you may incur throughout your care.

At Charleston Pelvic Health, transparency is one of our core values. We always talk through pricing with you during your free discovery call, before you schedule your initial evaluation.

This initial call is a chance for us to connect, learn more about your goals, and make sure we’re a good fit. If everything feels aligned, we’ll walk you through what your care might look like—including pricing—and schedule your first appointment.

Because every person is different, the number of treatment visits you may need depends on your specific concerns, goals, and preferences. You are never locked into a set number of sessions with us.

Before your initial evaluation, you’ll receive a Good Faith Estimate for that appointment, as required by the No Surprises Act. You’ll also receive a separate estimate for any follow-up sessions we anticipate.

We believe in upfront, clear pricing—no hidden fees, no surprise bills in the mail months later. You’ll always know what to expect and you’ll pay at the time of service.

As a cash-based, out-of-network provider, we’re happy to provide a superbill for you to submit to your insurance for potential reimbursement.

More information about a “Good Faith Estimate”

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.