Good Faith Estimate
As of January 1, 2022, all clients who are uninsured or choosing to self-pay for services have the right to receive a Good Faith Estimate under the No Surprises Act when starting a new course of care.
At Charleston Pelvic Health, you’ll always know the cost of care up front. Unlike many insurance-based settings, you will never receive a surprise bill weeks or months later because insurance did not cover as much of your treatment as expected.
Because every person’s needs are different, your plan of care is based on your symptoms, history, goals, and response to treatment. When you reach out to schedule your initial evaluation or ask questions about care, we’ll review current pricing and discuss what a realistic plan of care may look like for your situation.
A Good Faith Estimate will be available in your patient portal. This estimate outlines the maximum potential cost of care for the current calendar year, as required by the No Surprises Act. It does not represent a prescribed plan of care or mean that you are expected to use all estimated services.
Your actual plan of care will always be determined collaboratively between you and your pelvic floor therapist.
More information about a “Good Faith Estimate”
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.